Steel, Mark
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Steel, Mark last won the day on February 13
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Hi Carlos, Thank you for your post. Sage 300 isn't a product supported on the community at present. If you don't receive a response you can contact the Sage 300 Developer Support team at [email protected]. Thanks Mark
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Hi Carlos, Sage 300 isn't a supported product in the community at present. You can direct your queries to the Sage 300 Developer Support team at [email protected] for help with this issue. Thanks Mark
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Hi Donna, Sage 300 isn't a supported product in the community at present. You can direct your queries to the Sage 300 Developer Support team at [email protected] for help with this issue. Thanks Mark
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API requests only return a subset of attribute on every endpoint
Steel, Mark replied to Claudio Borghi's topic in Support
Hi Caludio, Thank you for your post. Alternatively to requesting attributes=all you can use the ID of the data record to obtain the full response. https://api.accounting.sage.com/3.1/ledger_accounts/e438573afaca11e7aa730a57719b2edb Thanks Mark https://developer.sage.com/accounting/reference/accounting-setup/#tag/Ledger-Accounts/operation/getLedgerAccountsKey -
Hi Paul, Thank you for your post. The Key is the contact ID in this instance. The search facility is to the right in the top banner. Thanks Mark
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Cannot make a successful request - JWT error
Steel, Mark replied to Andrew Lockwood's topic in Support
Thanks Andrew, You'll need to pass Accept:application/json in the header also. There's a useful POSTMAN env which has a small collection you can use as a starting point to build out the collection further. -
Hi Shivam, Thank you for your post. The API gateway times out after 28 seconds of waiting for a response from the backend. If you're creating artefacts, Estimate's in this instance with a large number of line items it may be that at times the backend is unable to respond in 28 sec's. If the payload is all good the artefact will be created. You'll need to think about implementing idempotency in your requests if large numbers of item lines is likely to be the norm. https://developer.sage.com/accounting/guides/concepts/idempotency/. I've also referenced the below threads in the developer community from people having similar issues when posting sales_invoices. https://developer-community.sage.com/topic/775-time-out-on-invoice-creation/#comment-2033 https://developer-community.sage.com/topic/637-sales_invoices-timeouterror-the-backend-has-not-responded-within-28s-while-proxying-this-request/#comment-1765 Thanks Mark
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Cannot make a successful request - JWT error
Steel, Mark replied to Andrew Lockwood's topic in Support
Hi Andrew, Thanks for your post. What is the request you are making and what headers are you passing in the request? Thanks Mark -
Create Product API error "product_sales_price_type_id is invalid"
Steel, Mark replied to vaxas59775's topic in Support
Hi Joe, I'm not sure why you referenced https://capcutproapk.org/? The API reference for https://developer.sage.com/accounting/reference/products-services/#tag/Products/operation/postProducts provides the ability to expand the sales_prices array which references the product_sales_price_type_id as per the example json body above. It doesn't highlight it as a required field however so we do need to update that aspect of the swagger/open API spec. https://developer.sage.com/accounting/reference/products-services/#tag/Product-Sales-Price-Types - Details how to obtain and create product_sales_prices. Thanks Mark -
Sage Accounting API oAuth issue - Authorise Application Error
Steel, Mark replied to Rishiom Shah's topic in Support
Hi Rishiom, The fix has now been deployed and the problem client_id's are now working. Thanks for your patience. Mark -
Sage Business Cloud Accounting Prestashop integration
Steel, Mark replied to Daniela Stoica's topic in Support
Hi Daniela, Sage Business Cloud Accounting exposes public API's to provide integration ability to third party software solutions. https://developer.sage.com/accounting/reference/. Looking through our integrators on Sage Marketplace there is one product stating it is integrating with Prestashop and Sage Business Cloud Accountinghttps://uk-marketplace.sage.com/en-GB/home. Wether this specific integration provides the functionality you are looking for would be something you would need to determine. Thanks Mark -
Sage Accounting API oAuth issue - Authorise Application Error
Steel, Mark replied to Rishiom Shah's topic in Support
Hi Rishiom, The deployment of the fix will happen tomorrow afternoon(07/02/2024) GMT Thanks Mark -
Thanks Alexandre, This is the bug section for our API's used by our integrators. Thanks Mark
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Sage Accounting API oAuth issue - Authorise Application Error
Steel, Mark replied to Rishiom Shah's topic in Support
Hi Rishiom, We are aware of an issue with generated client_id guid's which are failing to pass a regex in our auth service. It sounds as if this could be the issue for yourself. We're hoping to push a fix live today 06/02/2024 to resolve the issue. If you DM me with the client_id you're using i'll be able to check if this is the issue. Thanks Mark -
api Malformed request when creating an invoice
Steel, Mark replied to Ray DeBruyn's topic in General
Hi Ray, Thank you for your post. You've posted in the General lobby without mention of the Sage product you are integrating with. If you can provide the name of the product and information relating to the error we'll be able to help/guide you better. Thanks Mark