Adam Wellings

Thanks Ben, sorry for delay in getting back to you. I'll pass that on. Thanks, Adam

Hello, I have a registered application that uses the API for Sage Business Cloud, for our company. It's maintained using the Self Service link: https://developerselfservice.sageone.com/client_applications/xxxxxx I'll be leaving the company soon, and will be handing maintenance over to another developer. Is there any way I can hand over the administration of this application to him, without him needing to re-register it, and thus breaking the client id, etc.? Thanks, Adam

Hi Mark, Thanks for the clarification. I was going to post that, apparently, the account has an address attached to the account, so we need to look at other aspects of it. I'll get them to check the business rules as well though. Thanks, Adam

Hi Mark, Thanks for the response. I'll look forward to seeing the error response documentation, I think it will be very useful. The integration is in an application that's shipped to customers. We're getting these errors from a customer. The same export works okay on our test accounts set-up. So I'm trying to see if they have configuration issues, or if our code is not handling their situation correctly. 1) Thanks, that's what I was thinking. I think we/they need to check their ledgers, in both systems. 2) This is a surprise to me as we are creating sales invoices with just the contact_id specified and no main address passed through. We didn't see anything in the documentation to say that it was needed and it's worked in testing without it. I've just run a test export/create call and it's gone through okay. In all cases though, we've specified the contact_id of the main contact of the account. What we don't know, is if the customer has an address on this particular account - it's a slightly odd set-up with a non-entity account to take a very specific (slightly unusual) type of transaction. It's possible that they didn't give it an address because of this. I'll get them to look into that and see how we get on. Thanks again, Adam

Hi, Is there a list of returned error messages anywhere, that would reduce the need to post here to get answers? I'm creating a sales invoice via the Business Cloud API, and am getting the following two responses: severity=error source=line_items.ledger_account datacode=RecordInvalid message=is invalid and severity=error source=base datacode=RecordInvalid message=Invoice Address is required. I don't have access to the accounts, at the moment, so I have to direct someone else's search. Is the following correct and a good basis for investigation? 1) The first error is that the ledger used for one (or more) line items isn't valid either for sales and/or the account it's being posted to? Are there any other potential situations where this may occur? 2) The second error is due to the account, the invoice is associated with, doesn't have a (default?) contact or the contact doesn't have an address? Again, are there any other situations that may give this error? Many thanks. Adam

Hi Ben, Any update on this at all? Thanks, Adam