Jay Muthukumarasamy Posted October 1, 2024 Posted October 1, 2024 Hello there, Is there a way to update the CUSTOMERID of a Customer in Sage Intacct using the REST API? When I try to update with something like the following in the payload, I get a failure message saying Customer ABC123 does not exist. It appears that the CUSTOMERID I am passing is being used in the WHERE clause instead of the SET clause under the covers. .. .. <update> <CUSTOMER> <RECORDNO>3399</RECORDNO> <CUSTOMERID>ABC123</CUSTOMERID> </CUSTOMER> </update> .. .. Can someone confirm if the CUSTOMERID is updateable or not. Thanks - Jay
Daniel Keig Posted October 2, 2024 Posted October 2, 2024 It is not. On the Sage Community, one of the longest and most popular ideas is to be able to merge records like vendors / customers. Hopefully, if that ever rolls out, there will be the ability to adjust the ID, either directly or via a workaround or merging two records...
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