SageOne API 3.1 - Contact Payments identified by public Id are no longer accessible by API

[Rafał Pająk]

Steps to recreate:

1)   In SageOne I import bank statement 

  2) In SageOne I ‘transfer’ this bank statement to PaymentOnAccount


3) At this point I can get contact payment under API url using 'old id' 'id1111' - scything works as expected
https://api.accounting.sage.com/v3.1/contact_payments/id1111

4) In SageOne I’m partially assigning 450 GBP from this payment on account to Invoice SI-7

5) After this operation is completed new payment object is created with 'new id' 'id2222'
And it can be access under url https://api.accounting.sage.com/v3.1/contact_payments/id2222
This is also ok

6) But the problem is that the old one payment object is no longer visible at all
6.a) Not visible under   https://api.accounting.sage.com/v3.1/contact_payments/id1111 
6.b) Not visible under https://api.accounting.sage.com/v3.1/contact_payments?deleted_since=2024-01-01T00:00:00Z

Current state:
For some Contact Payment objects return under public id are no longer accessible by API (after some operations on UI)

Expected state:
Even if Contact Payments objects are created (using new public id) all previously returned public id should still be available under one of urls
- https://api.accounting.sage.com/v3.1/contact_payments/id1111 
- https://api.accounting.sage.com/v3.1/contact_payments?deleted_since=2024-01-01T00:00:00Z

Extra questions:
1) Is it possible that similar behaviour can be result of different modifications to Contact Payments on UI? 
2) Is it possible that similar behaviour can be visible for other objects form API like Sales Invoices, Credit Notes, etc?


 

[Rafał Pająk]

1)  In SageOne I import bank statement 
 

Edited April 4 by Rafał Pająk

[Rafał Pająk]

 2) In SageOne I ‘transfer’ this bank statement to PaymentOnAccount

[Rafał Pająk]

4) In SageOne I’m partially assigning 450 GBP from this payment on account to Invoice SI-7

[Steel, Mark]

Hi @Rafał Pająk

Thank you for your post,

Are you able to provide an example import containing the transaction as it's not been possible to replicate the issue following the steps you outline with our own imported payment on account transaction.

Thanks

Mark

[Rafał Pająk]

Hi @Steel, Mark

Do you mean bank transactions file?
I attached file which I used during my tests.

Thanks,
Rafał

test4Sage_rp1129.ofx