Beatriz Batista Posted July 11 Share Posted July 11 Hello everyone! I need to some help with the Sage Intacct XML Install. Every time I try to install or update the Application XML, I receive a message asking me to remove previously installed components. The message looks something like this: These components do exist in the XML, so I don’t understand why it’s asking to remove them. When I confirm the removal, it actually deletes the relationship and breaks functionalities in our system. There’s an option to ignore this message, so it’s not a big issue, but I would like to know if it’s possible to remove this prompt. Link to comment Share on other sites More sharing options...
Members Sterio, Louis Posted July 12 Members Share Posted July 12 @Beatriz Batista I just heard back from the platform PM on this. He would like you to open up a case on this for tracking and investigation. 1 Link to comment Share on other sites More sharing options...
Beatriz Batista Posted July 15 Author Share Posted July 15 (edited) @Sterio, Louis How can I open a case? Is it done in another forum? This is the first time I have to open up a case, so I'm not really familiar with it. Edited July 15 by Beatriz Batista Link to comment Share on other sites More sharing options...
Beatriz Batista Posted July 22 Author Share Posted July 22 Hello @Sterio, Louis, Can you please explain how I can open up a case? Link to comment Share on other sites More sharing options...
Members Sterio, Louis Posted July 23 Members Share Posted July 23 @Beatriz Batista I will message you directly via email. Link to comment Share on other sites More sharing options...
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