Paul Cowan Posted April 25, 2022 Share Posted April 25, 2022 I've created a web app and I can connect to my trial Sage account but when a client tries to connect to their real Sage account they are getting an authentication error (that's all the screen says). Do I need to do something so my dev app can connect with live production accounts? Link to comment Share on other sites More sharing options...
Steel, Mark Posted April 26, 2022 Share Posted April 26, 2022 Hi Paul, thank you for your question. The app registry provides you with production keys which require no further action when going live with the app. Is the Auth failing after they enter their credentials or does it allow them to select a country before failing? What callback url's do you have registered in app registry? Is it possible your production callback url is not listed? Could you Direct Message me with the email address the user is trying to authenticate with please. Thanks Mark Link to comment Share on other sites More sharing options...
Paul Cowan Posted April 27, 2022 Author Share Posted April 27, 2022 I sent you a DM with the email address Link to comment Share on other sites More sharing options...
Steel, Mark Posted April 29, 2022 Share Posted April 29, 2022 Thanks for clarifying Paul. The Sage Business Cloud Accounting API's cannot be used with Sage 50 Cloud Accounting as your client is attempting. Thanks Mark Link to comment Share on other sites More sharing options...
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