API Accounting V3.1 - $attributes = all - Failing

[Kieren Higgs]

Hi, 

Since this morning, 01:00AM any API GET requests I make to the above endpoint using $attributes=all time out with a 504 error.

{

  "$severity": "error",

  "$dataCode": "TimeoutError",

  "$message": "The backend has not responded within 28s while proxying this request. Please try again later.",

  "$source": "Proxy"

}

 

For example: GET:::  https://api.accounting.sage.com/v3.1/products?items_per_page=200&page=1&attributes=all

 

Anyone else seeing this? is there an issue with Sage itself?

[Steel, Mark]

Hi Kieran,

Thanks for raising this.

The API gateway will timeout after 28 seconds waiting for a response from the backend. Looking at your request, you are asking for all attributes to be returned for a list of 200 products.

If you can let us know what you require from the request we maybe able to suggest params that are more efficient. The other option is to reduce the page number you are requesting. Try changing this to 100 to start with.

Thanks

Mark