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Posting to Sage 50 Desktop Application - Invalid GL Account/Department


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We use a local tool to post invoices in XML format to Sage 50. We've run into a problem with a user using Sage Quantum 50, on 2023.1.

Attempting to post into any GL account gets use the following error:

"Error posting AR Invoice to SAGE: The value you are attempting to set for this field is invalid. Field: Invoice GL Account/Department"

Any advice/help. I can't find a setting that's different or would be blocking posting to any of their GL accounts. And I've made sure their GL format is 4 digits.

*Integration is through the SDK

Edited by Ahmad Ilyas
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