Evaluating the product. Expecting a move from Zoho. Question about billing.

[todd cormack]

I see in the API where I can create customers and invoices and invoice lines.  In zoho I can make an API call to bill the customer.  Does Sage do the same?  (not seeing it at first glance).

[Steel, Mark]

Hi Todd,

Welcome to the community and thank you for your question.

Sage is our brand name to which there are many different products. If you can provide the product name and region your are evaluating that would help us answer your question.

" In zoho I can make an API call to bill the customer" - Is this invoking a method that allows the bill to be sent to the customer via an email service?

Thanks

Mark

[todd cormack]

So re-formatted question.  We are looking at Accounting.  What I don't see at first glance is the ability to charge a customer for an invoice.  

https://developer.sage.com/accounting/guides/concepts/invoicing/

[todd cormack]

Also - is there no tech support?

 

 

[Steel, Mark]

Hi Todd,

The creation of a sales_invoice is the charge to the customer which is then allocated to a contact_payment to pay the sales_invoice fully or partially depending on the payment amount. 

https://developer.sage.com/accounting/reference/invoicing-sales/#tag/Sales-Invoices
https://developer.sage.com/accounting/reference/payments/#tag/Contact-Payments
https://developer.sage.com/accounting/guides/concepts/payments/
https://developer.sage.com/accounting/guides/concepts/invoicing/

Sage Business Cloud Accounting Technical Support is available from https://www.sage.com/en-gb/support/resources/?GroupId=125&ProductId=218 and in the SageCity community.

Thanks

Mark