"The Client ID, Client Secret, and/or 3rd Party Application are incorrect" on token call

[Tony Kudrys]

I am getting the following error after auth while attempting to retrieve the token from POST https://api.intacct.com/ia/api/v1-beta2/oauth2/token.

{
  "code": "invalidRequest",
  "message": "The Client ID, Client Secret, and/or 3rd Party Application are incorrect",
  "errorId": "REST-1216",
  "additionalInfo": {
    "messageId": "IA.THE_CLIENT_ID_CLIENT_SECRET_AND_OR_3RD_PARTY_APPLICATION_ARE_INCORRECT",
    "placeholders": {},
    "propertySet": {}
  },
  "supportId": "L5sQ7EB069%7EZfnxgP0d2_--9iMWOkbWGgAAAAI"
}

 

 

Request Body (redact [...])

1. grant_type: "authorization_code"
2.  code: "eyJhbGciOiJ[...]"
3.  redirect_uri: "https://www.getpostman.com/oauth2/callback"
4.  client_id: "8b[...].app.sage.com"
5.  client_secret: "bd[...]"

 

 

 

[Sterio, Louis]

Tony,

I will setup a call with you next week so we can troubleshoot together and then we can post the what the issue was here.

Look for my invite.

[Thomas Mathew]

Was a solution to this problem found? I am running into the same issue and can't figure out what I am doing wrong.

[Sterio, Louis]

Are you connecting to a non-production company, also connecting with an admin user?
If you are let me know and we can take a call, Thomas can you private message me your email address?

[Thomas Mathew]

I didn't get a notification about your response, but yeah, I would love to have a call. Here's my email: [email protected].

I am connecting an admin user however I can't tell what you mean by a non-production company. We are not in a sandbox.

[Sterio, Louis]

@Thomas Mathew I just setup a call for today.

[Thomas Mathew]

Louis helped me understand the issue. The REST API is currently in BETA and does not allow calls from production environments. However, he did point me towards how I can achieve what I was trying to do via the XML API.

Thanks.