Frederick Almond Posted May 10 Share Posted May 10 Hi, I am trying to reset a Web Service users password. I am having two problems. First, in one environment, when I set the "Account email address" to my own and double-check that it is correct and then click "Reset password" from the "Web Services user information" screen, I do not receive an email. It is not in my inbox or spam. The "Primary email address" is "[email protected]", but that shouldn't matter, right? Second, in a different environment, when resetting a Web Service user's password from the main screen, I do receive the email, but the new password is given to me. My company has a set of requirements for passwords so I would like to set this password myself. Is this possible? Link to comment Share on other sites More sharing options...
Lee Savidge Posted May 13 Share Posted May 13 No. As far as I know you cannot set the web services user passwords. They are created by the system and emailed to the web service user email address. If you are not getting them, I would ensure that they're not being intercepted by your company email system first, and then, if not, raise a case with support. Link to comment Share on other sites More sharing options...
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