addresses.address_type_form_proxy_id Error

[SageMain Test]

Hi, what is this error about?

It's the response to a PUT request to contacts endpoint.

[{\"$severity\":\"error\",\"$dataCode\":\"RecordInvalid\",\"$message\":\"This field is required.\",\"$source\":\"addresses.address_type_form_proxy_id\"}]

"CorrelationId":"80000c11-0003-df00-b63f-84710c7967bb"

Thanks,

Marco

[Steel, Mark]

Hi Marco,

Thanks for your question.

Can you provide the body params of the PUT request together with the country of the business you're sending it to please.

Thanks

Mark

[SageMain Test]

Hey Mark,

Here it is:

"Request":"{\"contact\":{\"name\":\"Win....\",\"contact_type_ids\":[\"CUSTOMER\"],\"main_address\":{\"address_line_1\":\"81-83 High...\",\"city\":\"Knares...\",\"region\":\"England\"},\"delivery_address\":{\"address_line_1\":\"81-83 High...\",\"city\":\"Knares...\",\"name\":\"Physical Address\",\"region\":\"England\"},\"main_contact_person\":{\"telephone\":\"\",\"mobile\":\"\",\"email\":\"jemma@...\"}}}"

The region of the business is UK

Thanks,

Marco

[Steel, Mark]

Thanks Marco,

The first thing of note is that you're attempting to set the type of the contact in the PUT request. This should be a constant for the contact record after creation and is not required for a PUT request.

I can't make out the majority of the values  you've provided but i've included the body params of a working PUT request. Let me know how you get on.
 

{
    "contact": {
        "name": "Win",
        "main_address": {
            "address_name": "ACCOUNTS",
            "address_line_1": "24-26 Gibraltar Row",
            "address_city": "Liverpool",
            "address_post_code": "LV23 7RA",
            "address_country_id": "GB"
        },
        "main_contact_person": {
            "contact_name": "Michael Smith Editied",
            "contact_email": "email edited",
            "contact_telephone": "tel edited",
            "contact_mobile": "mo edited",
            "contact_fax": "fax edited"
        }

    }
}

Thanks

Mark

 

[SageMain Test]

Hey Mark,

I've reported the fields of the request that fails. They are the same we use for any request. I acknowledge that contact_type is not requested but I doubt it could be the cause of the error since it's included in all our successful requests.

{
  "contact": {
    "name": "Windsor",
    "contact_type_ids": [
      "CUSTOMER"
    ],
    "main_address": {
      "address_line_1": "81-83 Street",
      "city": "London",
      "region": "England"
    },
    "delivery_address": {
      "address_line_1": "81-83 Street",
      "city": "London",
      "name": "Physical Address",
      "region": "England"
    },
    "main_contact_person": {
      "telephone": "",
      "mobile": "",
      "email": "[email protected]"
    }
  }
}

Here is a request successfully sent right now to my test account:

{
  "contact": {
    "name": "1Cust",
    "contact_type_ids": [
      "CUSTOMER"
    ],
    "main_address": {
      "address_line_1": "16 Downing Street",
      "city": "London",
      "region": "England"
    },
    "delivery_address": {
      "address_line_1": "12 Downing Street",
      "city": "London",
      "name": "Physical Address",
      "region": "England"
    },
    "main_contact_person": {
      "email": "[email protected]"
    }
  }
}

Do you know how we could fix the error?

Thanks,

Marco

[Steel, Mark]

Thanks Marco,

It looks as if this one is going to be business specific. Could you send me directly the X-Business guid of the business and your client_id please and i'll take a look in to it.

Thanks

Mark

[Steel, Mark]

Hi Marco,

Thanks for the info. 

I've been able to replicate the issue and it looks to be related to the main address not having an associated country.
The resolution is to add a country to the main address of this contact.

I need to look into why the API is not handling this error and returning a more meaningful message.

Thanks
 

Mark