Jump to content

Internal Server Error


 Share

Recommended Posts

Hi,

we are getting a 500 error when submitting an invoice.

Submission datetime: 2023-10-23 07:51:55 utc

CorrelationId":"80000272-0000-f800-b63f-84710c7967bb"

"Method":"POST"

"Request":"\"sales_invoice\"

\"contact_id\":\"759a26eff09348409e3438df1bb8afa1\"

"date\":\"2023-10-18\"

"invoice_number\":\"8565\"

Cheers,

Marco

Link to comment
Share on other sites

Hi Marco,

I've found 4 errors with a status of 500 in the logs for this business from the 23/10/2023 but non match the time you reference. If you can obtain the x-amzn-RequestId from the response header that helps us efficiently pinpoint the request in the logs.

Looking at the errors for those I found, it appears it is unable to handle a value in one of the invoice_lines. Unfortunately the logs do not capture the request params passed and we'll need the request body from yourself to troubleshoot. 

Can you PM them to me please?

Thanks

Mark

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

×
×
  • Create New...