SageMain Test Posted October 23, 2023 Share Posted October 23, 2023 Hi, we are getting a 500 error when submitting an invoice. Submission datetime: 2023-10-23 07:51:55 utc CorrelationId":"80000272-0000-f800-b63f-84710c7967bb" "Method":"POST" "Request":"\"sales_invoice\" \"contact_id\":\"759a26eff09348409e3438df1bb8afa1\" "date\":\"2023-10-18\" "invoice_number\":\"8565\" Cheers, Marco Link to comment Share on other sites More sharing options...
Steel, Mark Posted October 24, 2023 Share Posted October 24, 2023 Hi Marco, I've found 4 errors with a status of 500 in the logs for this business from the 23/10/2023 but non match the time you reference. If you can obtain the x-amzn-RequestId from the response header that helps us efficiently pinpoint the request in the logs. Looking at the errors for those I found, it appears it is unable to handle a value in one of the invoice_lines. Unfortunately the logs do not capture the request params passed and we'll need the request body from yourself to troubleshoot. Can you PM them to me please? Thanks Mark Link to comment Share on other sites More sharing options...
Steel, Mark Posted October 25, 2023 Share Posted October 25, 2023 Hi Marco, I've replied to your PM. It looks as if you're trying to pass an emoji on invoice_line 3 which is an unrecognised character in SBCA. Thanks Mark Link to comment Share on other sites More sharing options...
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