JJ Murphy Posted November 20 Share Posted November 20 We are trying to connect WooCommerce to Sage Accounting via Zapier. We have a zap setup that creates a new customer in Sage when a customer is created in WooCommerce. This works no problem. However trying to create a new sales invoice triggered by a complete order in WooCommerce it gives us the error 504 Gateway Time-out every time. How can we fix this? Link to comment Share on other sites More sharing options...
Steel, Mark Posted November 20 Share Posted November 20 Hi JJ, Thanks for your POST. A 504 error means the API gateway used by Zapier is timing out before receiving a response from our backend servers. Does this invoice contain a lot of line items? Thanks Mark Link to comment Share on other sites More sharing options...
Steel, Mark Posted November 22 Share Posted November 22 Hi @JJ Murphy, Were you able to find a resolution to your issue with the guidance provided in our Zapier Guide? https://developer.sage.com/accounting/zapier/ Thanks Mark Link to comment Share on other sites More sharing options...
JJ Murphy Posted November 22 Author Share Posted November 22 Hi @Steel, Mark, Yes I was and managed to create a additional step to first retrieve the Contact Ref from Sage and then use this in my Zap. Thank you, JJ Link to comment Share on other sites More sharing options...
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